Cancellation:

Orders can be cancelled within 1 hour of placing them. After that, they are processed and cannot be cancelled or modified.

Refunds:

Due to the personal-use and sensory nature of Whiff, refunds will not be issued if the jar seal is broken.

Refunds are only eligible in the following situations:

1. You received a damaged product
2. You received the wrong item
3. The item was not delivered (verified by shipping partner)

To request a refund, please email us at – contact@whiffit.in within 48 hours of delivery, along with photo or video proof of the issue.